windows - BSOD Asus G750JM Win8.1

08
2014-07

beardedeagle

I have been getting random reboots and/or bsod's on my G750JM that I very recently bought. Everytime it does this the error is:

DRIVER_POWER_STATE_FAILURE

The bug check in my event logs shows this:

- System 

  - Provider 

   [ Name]  Microsoft-Windows-WER-SystemErrorReporting 
   [ Guid]  {ABCE23E7-DE45-4366-8631-84FA6C525952} 
   [ EventSourceName]  BugCheck 

  - EventID 1001 

   [ Qualifiers]  16384 

   Version 0 

   Level 2 

   Task 0 

   Opcode 0 

   Keywords 0x80000000000000 

  - TimeCreated 

   [ SystemTime]  2014-06-12T05:34:20.000000000Z 

   EventRecordID 4824 

   Correlation 

  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 

   Channel System 

   Computer beardedeagle 

   Security 


- EventData 

  param1 0x0000009f (0x0000000000000003, 0xffffe00070fa7880, 0xffffd000209f0930, 0xffffe00070ff49c0) 
  param2 C:\Windows\MEMORY.DMP 
  param3 061214-29187-01

I checked the MEMORY.DMP and as far as I can see it is empty (unless I am not opening it with a specific program, totally possible since windows is not my normal thing.)

I have tried several things to try to pinpoint the problem such as reseating the ram and the hard drives, "Error Checking" the disk under disk properties, running a memory check, verifying all the drivers installed have signitures, updating to the latest NVIDIA driver, updating to the latest INF driver, and making sure I am running the most recent bios version. I have also run a system file check and uninstalled all asus bloatware that is in the install/uninstall manager. I cannot seem to get a handle on the situation or find anything truly helpful through Google searches.

Here is the minidump:

https://files.secureserver.net/0su9ZHsQyRtfE5

I have also enabled verifier.exe to run against all drivers and will keep it running for somet time. Any and all help/suggestions are much appreciated. If more information is needed I can provide it.

I am not sure what all information is needed from bluescreenview but here is a screenshot:

enter image description here

*Update: After removing the bloatware and enabling the verifier.exe application it has been about 24 hours since the last reboot or bsod. Will updated if it happens again. Any additional information is appreciated as I would like to get to the bottom of this.

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Related Question

Windows 7 BSOD on hybernate

windows bsod

Rogier21

Sometimes I experience a BSOD when my laptop goes to hybernate. It happends all the way on the end of the hybernation cycle, so the laptop is actually off, harddisk spins down, lights and screen are out, but then after a few seconds I get a BSOD.

Trouble is that it does not happen all the time, maybe 1 out of 5 times, but I cannot find the reason why.

The event log does not give me any real information, just this error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x00000003, 0x866f7030, 0x83172ae0, 0x8aaa6658). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 020510-29203-01.

I get this errors: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1043 Additional information about the problem: BCCode: 9f BCP1: 00000003 BCP2: 866FAB60 BCP3: 83127AE0 BCP4: 8AAFF098 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\020710-21902-01.dmp C:\Users\Rogier\AppData\Local\Temp\WER-45084-0.sysdata.xml

http://www.xs4all.nl/~cpvers/WER-45084-0.sysdata.xml

http://www.xs4all.nl/~cpvers/020710-21902-01.dmp

I have tried to check out these dmp files, but I am not certain what I should look for.

If somebody can tell me what I should look for in these dump files, so I can go forward with this :)

I have all the latest official drivers for 7 and no strange drivers, so that should not be the problem.

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windows - BSOD Asus G750JM Win8.1