port - Can't access YouTrack, unless using Firefox

06
2014-04
  • David

    Problem

    I cannot access JetBrains YouTrack using Chrome or Internet Explorer, but I can access it using Firefox.

    Background and troubleshooting that has already been performed

    • It is running on an Amazon EC2 instance.
    • I have hosted it on port 82.
    • I have TeamCity hosted on port 81 and that is working perfectly in any browser, from anywhere
    • I have opened up those ports in the Windows Firewall, as well as in the EC2 security group manager.
    • The same problem occurs whether I access the site:
      • using the public IP address from my laptop
      • using the public IP address while logged into the EC2 instance
      • using localhost on the EC2 instance.
    • The problem does not occur, i.e. everything works fine, if I try either of the three steps above using Firefox.
    • I'm pretty sure it was working in Chrome, but now I'm doubting myself.
    • Probably irrelevant: I recently had to stop and start the EC2 instance due to an underlying hardware error, so that it could be migrated to new infrastructure.
    • I've checked the network settings in IE and Firefox on my local machine, and they're both set up with default settings.

    Question

    What's with that?

  • Answers
  • David

    There's a configuration problem that is redirecting to /login with a malformed ip address, so the 302 redirect request was failing.

    I must have just been logged in on firefox, so no redirection was taking place.


  • Related Question

    amazon ec2 - Unable to open up port 80 on EC2 using elasticfox
  • uswaretech

    I have launched an instance of EC2. Initially the security group I created did not have the port 80 open. I sshed and installed Apache etc, and now want to open port 80. I am using elasticfox.

    So I

    1. go to Security Group - > [My Group name] - > Grant new permission
    2. Open up the port 80(Http with TCP) for network range 0.0.0.0/0

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  • Related Answers
  • Jason Floyd

    If you're using a windows instance, then you also need to open the port on that instance's individual firewall.