windows 8 - Dell Inspiron 5520 laptop wifi shows limited connection

08
2014-07
  • zzlalani

    I have a Dell Inspiron 15R 5520 laptop with Windows 8.1 64-bit installed. It works fine for a couple of hours, and suddenly the wifi start showing limited connection and I'm unable to access the internet while other devices, such as phones and tablets, are working fine at the same time.

    Now when I disconnect and reconnect the laptop's wifi or I disable and re-enable the wifi, it starts working, or if I leave it alone for some time it reconnects by itself after 5-10 minutes.

    I have:
    • Dell Wireless 1704 802.11b/g/n
    • Driver version: 6.30.59.26
    • Driver date: 7/9/2012
    • Wireless adapter: Broadcom

    I'm not sure if there is any hardware issue. I have tried reinstalling the wifi driver, but I had no luck.

    • Answers
  • GeekyDewd

    I would verify you have the latest drivers as they may not have been updated since updating windows 8 to 8.1. Here is the official driver for your laptop and that wifi card: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=N0HCT&osCode=W764&fileId=3140004309&languageCode=en&categoryId=NI


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  • Dwayne Samuels

    Try removing the battery for 5 mins then reinsert it. That should do the trick