Dell Laptop clicking noise (fan or hard drive issue)

08
2014-07
  • Zabs

    I have a DELL 17R SE 7720 laptop and have recently noticed it has been clicking - I am not sure if this is fan or hard drive related, I have a video to illustrate the issue.

    Can anyone suggest my best bet as the warranty has just run out (3 days ago.. can you believe it).

    I have run the F12 pre-boot assessment diagnostics application and it hasn't shown any obvious problems - here is a video of it to illustrate the problem (please note I am using the laptop now, so the problem is intermittent but still very annoying).

    https://www.youtube.com/watch?v=rsTr0qJ7_SQ

    Below are my S.M.A.R.T results using HDDScan from hddscan.com

    enter image description here

  • Answers
  • jdh

    You can isolate if its the fan or HD by using any piece of tube like a stethoscope. Pointing one end near the fan or HD and the other in one ear will pin point the noise.

    Causes of HD clicking noise will typically not show up on SMART stats, as it's usually rubbing parts. Sometimes as the drive heats up, this type of noise comes and goes. A fan clicking will be constant, whether the computer is warmed up or not.

    BTW - I could hear some bumping on the video, but nothing like a click? maybe its just my hearing?


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    Dell D620 laptop has video issues that I can not diagnose
  • evolvd

    I took a short video of the video problems I am having, you can see it here -> http://www.youtube.com/watch?v=43eNQy8oDt4

    • I tested the laptop in the BIOS menu, Ubuntu and XP safe mode and the problem was still there
    • Tried different resolutions and colors with no effect on the problem
    • I hooked up an external monitor and the video was fine.
    • Thought the problem might be in the connection to the monitor so I got replacement LCD and the problem is still there.
    • The problem seems to be consistent.

  • Related Answers
  • Steven Lu

    Maybe bad ribbon pins on the graphics card or a faulty GPU? When you replaced the LCD, did you also replace the breakout board?