Dell laptop keyboard and audio jack not working

08
2014-07
  • Dino

    I have a dell inspiron 1564.Recently I had to replace the motherboard and hard disk of my laptop.The data in the old hard disk is getting deleted every time the system boots up.Is there a solution to repair this HDD so that atleast I can use it as a palm hard disk.

    After replacing those two components, unfortunately two other problem persists. 1.Right side of the keyboard ie Number pad is not working. 2.Also the audio jack is not working ie I cannot hear the sounds in my speakers/headphones but the mic and the inbuilt speakers are working.

    Is there any economical solution for these issues since I am already fed up buy coughing out a huge amount for motherboard and HDD?

    • Answers
  • Peter Fitzgerald

    If it is identical to the motherboard that came with the laptop, then you probably just need to re-install the drivers. It looks like the drivers for your computer can be downloaded here.


    • Related Question

    Why doesn't my front Audio jack work?
  • Zombies

    Neither the mic nor the audio jack on my front PC work. It is a centurion case that I purchased from newegg. I also correctly verified that the cables are pluged into the mother board correctly. Anyone have seen this type of problem...?

    Other details: Asus Mobo, onboard audio. Windows7. The same problem persisted when XP was on this machine.

    Update: It doesn't seem to work on Linux either


    • Related Answers
  • Wesley

    In cases like this, I first suspect a driver issue. Update the chipset drivers for your motherboard. You should be able to find them by going to the manufacturer's support website. Another possible solution would be a BIOS update.

    However, it's also possible that it's faulty hardware. If the chipset and BIOS updates don't work, RMA the motherboard and try a new one.

  • Kez

    In the BIOS, look for a setting called 'Front panel audio'. Is it set to HD audio? Try changing it to AC97 instead.