windows 8.1 - DPC_WATCHDOG_VIOLATION BSOD error, help me please

06
2014-04
  • humanizom

    I've just updated my win 8 to 8.1 and some unknown errors appeared in my PC. First of all, I got IRQL_NOT_LESS_OR_EQUAL BSOD reasoned errors, but after a few driver updates, it disappeared. Now I get DPC_WATCHDOG_VIOLATION error, when I start gaming, after 30-45 minutes. I don't know what cause this error, i've updated near all of my drivers in my computer. I thought the drivers cause all these BSODs, but not at all. I just wanted to ask you what should I do to cancel these errors? For a "milestone", I give you my two recent dump files:

    Attachments: http://data.hu/get/7275594/010414-22843-01.dmp http://data.hu/get/7275595/010414-23062-01.dmp

    Thanks for your help, guys.

  • Answers
  • Rápli András

    Some of the drivers or firmware may not be compatible with the new version of Windows. Go to the control panel and check for updates. That must be it. It's quite obvious since you've just upgraded to a new OS :)

  • magicandre1981

    Your issue is caused by the Intel HD driver (igdkmd64.sys) which hangs and this causes this new bugcheck which was added in WIn8.

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
        component can usually be identified with a stack trace.
    Arg2: 0000000000000501, The DPC time count (in ticks).
    Arg3: 0000000000000500, The DPC time allotment (in ticks).
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    OVERLAPPED_MODULE: Address regions for 'tcpipreg' and 'btath_lwflt.' overlap
    
    DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x133
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  d
    
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff8017a18af7c to fffff8017a166ca0
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KiUpdateRunTime
    nt!KeClockInterruptNotify
    hal!HalpTimerClockIpiRoutine
    nt!KiCallInterruptServiceRoutine
    nt!KiInterruptSubDispatchNoLockNoEtw
    nt!KiInterruptDispatchLBControl
    nt!KxWaitForLockOwnerShip
    igdkmd64
    0x0
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    igdkmd64+64b69
    fffff800`02e8cb69 ??              ???
    
    IMAGE_NAME:  igdkmd64.sys
    
    FAILURE_BUCKET_ID:  0x133_DPC_igdkmd64+64b69
    
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Wed Dec 18 21:49:12 2013 
    

    Ask Samsung for new drivers, generic drivers from Intel can cause issues when they are not tested by the OEM. Also rollback the driver to an older version, maybe this helps.


  • Related Question

    BSOD error on Windows 7 ultimate
  • Questioner

    BUG CHECK STRING = DRIVER_POWER_STATE_FAILURE
    BUG CHECK CODE = 0x0000009f
    PARAMETER 1 = 0x00000003
    PARAMETER 2 = 0x85f05420
    PARAMETER 3 = 0x82962ae0
    PARAMETER 4 = 0x85aa2ab8
    CAUSED BY DRIVER = ntkrnlpa.exe
    CAUSED BY ADDRESS = ntkrnlpa.exe+dcd10
    FILE DESCRIPTION = NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) 32-bit C:\Windows\minidump\111109-22198-01.dmp

    This is the BSOD mini dump that I have been getting recently. I was wondering if anyone had any ideas what would cause this. I just did a clean install of Windows 7 ultimate 32-bit. I don't do a lot with this PC. Mostly surf the web and that's when it happens. My only guess is that the power supply is failing and I need a new one. I wanted to check here and see if anyone else had some other idea before I bought a new one.


  • Related Answers
  • James Watt

    I've seen this a dozen times and it always was due to outdated or incompatibile drivers. It never had ANYTHING to do with power, sleep mode, etc.

    1). Use Microsoft Windows Update, check all critical and look in Optional for driver updates. Reboot.

    2). Go to the manufacturer's website and see if they provide Windows 7 drivers. Update everything unless you specifically remember updating that driver with the Windows Update program.

    3). If your manufacturer does not offer Windows 7 drivers, there are a couple tricks. You can either google the name of the computer and look for people who have released Windows 7 drivers; visit each component manufacturer's website (nvidia, intel, broadcom etc.) individually and download the drivers for your device; or use your manufacturer's windows vista drivers and pray for the best.

  • Jared Harley

    I have the same issue on my pc, but doubt its the power supply.

    My guess is its related to sleep mode, as I never have issues when working, only when I leave computer - I come back and most of the time I have crash problem.

    I am going to try to keep power onto various things and see if that fixes it.