windows 7 - Foreign website keeps loading in a tab when I start up Firefox

02
2014-01
  • user31788

    Whenever I double-click on the FF icon to open Firefox, a Chinese website loads up in one of the tabs.

    Checking my settings for startup homepage (Tools > Options) it was set to Google.

    Can anyone please advise how can I remove the uninvited Chinese website from loading every time I open Firefox?

    I am using Windows 7 64 bit with Firefox as my default web browser.

  • Answers
  • richj

    If you right click on the shortcut icon and select "Properties ..." do you see the URL for the Chinese website anywhere in the text fields on the Properties page?

  • njd
    1. Browse to the site you'd like as your homepage (e.g. Google).

    2. Drag the "favicon" from the left-hand end of the address bar and drop it on your Home icon (the one that looks like a little house).

    Alternatively:

    From the menu bar: Tools > Options
    "General" tab
    Paste the address into the Homepage text field, or just click the Use Current Pages button.

    But you should also consider what else may have been changed in your Firefox profile...

  • Area 51

    If it doesn't appear in your list of homepage tabs, try looking for any suspicious add-ons; I once saw a computer that hijacked all google results to some advertising page, and it turned out that an add-on to firefox called "XUL Optimizer" was the rogue causing this.


  • Related Question

    windows 7 - Firefox stops loading pages after I have several open
  • music2myear

    This issue started a few days ago.

    Firefox 6 started having trouble loading pages, especially pages with large numbers of connections, and once I have several tabs open. The pages will keep trying to load, but data stops getting to the browser.

    I can "reset" the browser by closing it and reopening.

    It's not a connection issue: Chrome on the same system has no issues.

    I have completely removed and reinstalled the browser, and have tried the latest stable beta, and the issues persist.

    I use news.google.com regulary, and due to the high number of connections, once I've loaded this page I cannot load any other pages. Also, if I open several tabs simultaneously it'll have the same problem.

    UPDATE more details and troubleshooting steps taken so far:

    I disabled and removed each plugin in turn and tested the browser: especially with aggregation sites such as news.google.com, pages will either take forever to load, will not load at all, will load once and then not reload, or any combination of the above.

    Then I removed Firefox completely using RevoUninstaller and deleted the Mozilla folders in the Appdata directories in the user profiles and the Mozilla and MozillaPlugin trees in the registry. Total uninstall. Then reinstalled with the latest, 7.0.1 or something like that. Same exact issue.

    The one other thing I was very loath to do was to do a system restore. However, my system restore apparently only goes back a week or so, and this issue has been going on longer than that. So no dice.

    The issue seems most problematic when I try to load multiple pages at once, which I do frequently. If I wait for pages to load before starting the next page it doesn't have as many issues. Pages with lots of different sections like ads or social media integrations or other things that would tend to pull from many different domains tend to have the most problems.

    UPDATE system info and further details:

    I also have Chrome and IE9 installed on this Windows 7 computer, which is running 8GB RAM and a current Intel CPU. The system is less than a year old, laptop, touchscreen, from HP.

    The number of tabs does not seem to have a particular effect, except when those pages each load large numbers of items from different domains. For instance, news sites that load social network items and ad items and in general seem to be the ones loading the most from different domains seem to be the most problematic. So long as I only load one or two at a time it's not an issue. But once I try loading several simultaneously or add a bunch before one completes loading, it'll trigger the problem.

    Sometimes the problem is just extremely slow load times. Other times it's completely dead stopped connection with no data moving at all to and from FF. Other browsers are not effected.


  • Related Answers
  • Tom Wijsman

    Under about:config, inspect the following settings:

    • network.http.keep-alive
    • network.http.keep-alive.timeout
    • network.http.max-connections
    • network.http.max-connections-per-server
    • network.http.max-persistent-connections-per-proxy
    • network.http.max-persistent-connections-per-server
    • network.http.proxy.keep-alive

    Check out TCP Optimizer as well as other handy things on that page related to connections.

    Perhaps Firefox and Google Chrome are implemented slightly different resulting in a different experience, Google Chrome might properly release connections it doesn't need to keep established whlie Firefox keeps them open for a longer time. Perhaps some update changed a setting somewhere. You might also want to check the event log, the history of Windows Updates and your network adapter driver and settings.

    Use tools like TCPView or netstat to figure out what exactly happens with the connections, try to compare them between Firefox and Google Chrome to see what happens for both. You can also use Fiddler2 for more detail on the HTTP level and Wireshark for more detail on the Packet level...

  • harrymc

    You might have run into memory problems which FF 6 still manages quite badly. You can check this using Task Manager, Processes tab, menu View / Select Columns, and add "Memory - Working Set". Please let us know how much memory FF is consuming when a problem occurs and how much RAM you have available.

    You can also try another browser, such as Internet Explorer or Chrome, to see if the problem is specific to FF or you are reaching some limit in Windows. It would also be interesting to know if you are having this problem when booting in Safe mode.