linux - HDD S.M.A.R.T bad status error

05
2014-04
  • guest5452214

    i have two SATA HDD on my computer, one of them (not the one with OS) displays something like this at start up:

    S.M.A.R.T Bad status backup and replace

    and after that windows won't come up and F1 don't work even in safe mode mode.

    i even tried on another computers too, but same thing happens.

    i have some important data on it too, what can i do?

    can i at least reach to my files anyway?

    • Answers
  • Frank Thomas

    If you are receiving this message, it is likely that the only thing you should do with the drive is attempt to recover data off it. Do Not attempt to boot an OS off this drive.

    I say likely only because not all smart stats are created equal, and lesser stats like PoweredOnHoursCount are not necessarily indicative of a current imminent failure. you can boot from an ubuntu live CD and use their Disk Utility applet to determine exactly what stat is in a pre-fail or failed state.

    If the failing metric is a critical one like ReallocatedSectorCount, (which is likely given the messages you are recieving), get a new drive, and either install an OS on it, or boot from a live CD. Attach the failing drive as a secondary disk, and attempt to back your files up to the new disk.

    If you have sufficient disk space, I recommend you use ddrescue to image the failing drive, so that if the drive does permanently fail you have copy of it to restore files from. Once you have an image, attempt to mount it and recover your data either using the booted file manager, or data recovery tools like photorec, recuva, etc.

  • Unnikrishnan

    It would be good to test the drive with our SeaTools diagnostic utility:

    http://www.seagate.com/support/downloads/seatools/

    It is better to download the DOS version image. Burn it to a Disc. Boot from the disc. Seatools has two tests. Longtest and shorttest. Perform Shorttest first. If it fails, go for longtest. It will take some time. But it will fix the HDD Temporarily. If its fixed, Backup your data and give HDD to nearby service center.

    You can stop this message after you change the smart setting in the bios. However, this practice is not the best.

    You need to consider to replace the hard disk or at least backup the data on the disk regularly. re-install windows will affect the software, but not the hardware on it self

  • miggy

    You can try disabling SMART in BIOS for the particular hdd if its is enabled and hope your computer get pass the SMART error, load the OS and be able to back up your important files before disposing of the failing hdd.


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    hard drive - Unable to determine why HDD cannot be recognized
  • HoldenHill

    Yesterday, I was the unfortunate victim of an icy sidewalk. I slipped while carrying my HP dv6780se laptop hibernating in its case. I didn't think anything of the laptop until I got home, noted that it had rebooted, and gave me the dreaded "Operating System Not Found" message. I restarted, and this time, the pc hung for about 3 minutes at the HP Invent screen before telling me I was screwed (I assume it was trying and failing to locate any hdd). I restarted it into the bios to try and run the hdd test, but it spit back "No IDE Device" instead. I naturally assumed I physically harmed the drive when I fell.

    Before pronouncing the drive dead, I transplanted it into my girlfriend's computer, which is just a generic dv6000 model. It worked (kind of)! The drive was recognized, but failed to boot. My knowledge of system configurations ends here, but I assume that it failed due to a different config for this PC. The upside was that I was able to access the drive (no data loss, phew), chkdsk it, and run all sorts of vista repairs on it to try and fix it. I was never able to get it to boot from that PC. It would get to the windows splash screen, then immediately blue screen and restart. Couldn't boot from safe mode either.

    So, then I felt compelled to check the much worse scenario: the IDE controller on my PC was toasted. I swapped in my girlfriend's hard drive, and like magic, it showed up in the bios. Again, it was unable to boot, this time just hanging at a blank screen with the HDD activity light fully lit. But again, I was able to access all of the data on it through a Linux Live disc while also being able to see it in the vista recovery console.

    As a recap, HDD1 + PC1 = No IDE Device; HDD1 + PC2 = Found, accessible, not bootable; HDD2 + PC1 = Found, accessible, not bootable; HDD2 + PC2 = Everything works perfectly;

    So, I'm stumped. I know my original hard drive is not fried, but I'm not really sure what to check next. I should also note that the drive cannot be accessed at ALL in its original PC. The Live CD and every other tool I've tried to run from the original box shows no sign of it.

    Thanks for any help, even if it's a bad scenario.


    • Related Answers
  • miles

    HDD1+PC2 (and HDD2+PC1) does not work because of a security check Microsoft implemented; if the OS detects radically different system components, it will fail to boot. However, its possible that something happened to MBR, and this is why its failing.

    I can't suggest anything to fix your problem other than buying a new laptop, and porting over data. I know that sux.

  • Joel Coehoorn

    Did you ever try just putting the drive back in your original computer? There's a good chance your fall just knocked it loose from it's connector (possibly breaking part of the mount to do so), and it just needs to be re-seated (and then treated careful because of the broken mount) to work again.