How do I fix corrupt files with 'sfc /scannow' in Windows 8.1?
2014-04
Chloe
I saw this question How do I repair the corrupted files found by sfc /scannow? "Windows Resource Protection found corrupt files but was unable to fix some of them.", but it was for Windows 7. Running the sfc /scannow command on my installation of Windows 8.1 gave me this error:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios.
I ran chkdsk and it found no problems.
Here is the complete log: http://sdrv.ms/1cOx19p
C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
Image Version: 6.3.9600.16384
[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.
magicandre1981
The reason why DISM can fix it, because Microsoft still doesn't provide the RTM files to download:
2014-01-03 20:45:31, Info CSI 00000800 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-03 20:45:31, Info CSI 00000802 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-03 20:45:31, Info CSI 00000803 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
You need to point to the WIM file of the Windows 8.1 RTM DVD to get the correct files:
Dism /Online /Cleanup-Image /RestoreHealth /source:wim:D:\sources\install.wim:1 /limitaccess
(where D: is your Windows DVD drive or mounted Win8.1 ISO
Chris T
I tried to install IIS and to my surprise the feature/components lists was blank =[. I tried the system update readiness tool and it creates the following log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7100.4104
Package Version 5.0
2009-09-30 23:38
Checking Deployment Packages
Checking Package Manifests and catalogs.
(f) CBS MUM Corrupt 0x800F0900 servicing\packages\Package_1_for_KB973540~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\packages\Package_1_for_KB973540~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\packages\Package_for_KB973540_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\packages\Package_for_KB973540_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\packages\Package_for_KB973540~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\packages\Package_for_KB973540~31bf3856ad364e35~amd64~~6.1.1.0.cat
Checking package watchlist.
Checking component watchlist.
Checking packages.
Checking component store
(f) CSI Catalog Corrupt 0x800B0003 winsxs\Catalogs\efdfd17ac9909b9d81e1455d9abf291319237877c23df8a67a3f5a1f2f9e034f.cat 5fbf0b9691b..6772f1b0a58_31bf3856ad364e35_6.1.7100.4127_c2160c1f90006ee6
(f) CSI Manifest All Zeros 0x00000000 WinSxS\Manifests\amd64_microsoft-windows-mediaplayer-wmpdxm_31bf3856ad364e35_6.1.7100.4127_none_35ba254677b2a294.manifest amd64_microsoft-windows-mediaplayer-wmpdxm_31bf3856ad364e35_6.1.7100.4127_none_35ba254677b2a294
(f) CSI Manifest All Zeros 0x00000000 WinSxS\Manifests\wow64_microsoft-windows-mediaplayer-wmpdxm_31bf3856ad364e35_6.1.7100.4127_none_400ecf98ac13648f.manifest wow64_microsoft-windows-mediaplayer-wmpdxm_31bf3856ad364e35_6.1.7100.4127_none_400ecf98ac13648f
Summary:
Seconds executed: 240
Found 9 errors
CSI Manifest All Zeros Total Count: 2
CSI Catalog Corrupt Total Count: 1
CBS MUM Corrupt Total Count: 3
CBS Catalog Corrupt Total Count: 3
How can I fix this?
Pär Björklund
when system update readiness tool fails your system is damaged beyond repair. You have two options at this point.
If you have your windows vista media available do an in place upgrade to repair the system. This will leave all your files and applications intact.
Re-install windows with the recovery partition that your OEM provided.
Notorious Arab
- Start -> Run -> cmd.exe -> sfc /scannow
Note: You must have ur installation CD
If that doesnt fix it then:
- Start -> Run -> cmd.exe -> chkdsk /f
Patrick de Kleijn
Windows Features list empty, not shown?
When System Update Readiness Tool fails your system is not damaged beyond repair. You have an extra option to explore before trying System Restore or reïnstalling windows. See CheckSUR.log and remove dangling catalog entries from Component Based Servicing:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\