remote desktop - How to ask for help using Skype

07
2014-07
  • Jon Dinham

    I'm using Skype (latest version 2014). There's some problem with my computer so I want to ask for help.

    How to give full access (view screen, control inputs) to my friend on Skype?

    • Answers
  • slhck

    This is not possible with Skype. It only allows you to share your screen. You cannot give control over your desktop to others.

    For alternatives, see:

    Also, check out the comparison of remote desktop software on Wikipedia.


    • Related Question

    How do I make the Windows Remote Assistance window full screen accross two monitors?
  • Chris Magnuson

    When a coworker sends me a remote assistance request and I connect to their machine it shows me both of their monitors at the same time in a single window. I can make this single window full screen by pressing CTRL+ALT+Break but then it full screens his two screens to a single one of my screens.

    This looks like remote desktop and so there might be some configuration settings somewhere either in a file or in the registry that are the equivalent settings you would have with a remote desktop but that are specific to windows remote assistance.

    Does any one know how to get this to full screen his two monitors across my two monitors or a way for him to share only a single monitor with me so that it looks correct?


    • Related Answers
  • William Hilsum

    Unfortunately Remote Assistance is not multi-screen aware and this is not possible.

    At a stretch, you may be able to drag and make the application span across two screens but I am not sure that will work.

    You can try looking in your graphics card driver to see if it supports a mode that basically allows your machine to act as one large screen instead of 2/3 smaller ones, however I think only Matrox display drivers can do that out the box.

    Sorry I couldn't really be more help here.