windows 7 - How to detect if I/O errors are because of HDD fail or other Hardware/Software issues?

07
2014-07
  • clickstefan

    On my current system I had a 2TB HDD from Segate, after 2 years Windows started to restart on boot, so I formatted and installed ubuntu. All worked great but after a while I would get I/O errors, something about /temp, the system would still be usable you just couldn't start any new tasks. I tried to use the SMART test and it failed executing the test. I tried it on a different computer and it still had issues so I thought it started failing.

    I replaced it with a new CROSAIR Force GS SSD.

    Now my system keeps getting blue-screens about once every 1-2 days (the computer runs 24/24h), and seem to be hdd related:

    • CRITICAL_OBJECT_TERMINATION STOP: 0x000000F4 (during windows update)
    • KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A (during idle at 3am, nothing reported in event viewer)

    Is my Mother Board failing? or other Hardware? or am I so unlucky that my new SSD started to fail in the first day?


    UPDATE

    Memory check didn't return anything suspicious. Computer restarted a few times since then (seen an other STOP: 0x000000F4) and a new one:

    • please insert proper boot device and reboot (also ahci detection takes a lot of time)

    Again it's still working after a reboot, so I decided to switch the hdd at an other configuration to see if it's the hdd or the system (MB, RAM, source, etc.), I'll come back with results in a few days.

    UPDATE 2

    It's the ssd, I've moved it to a different system and after a day I got the same :

    • KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A
    • followed by a bios error, no boot device detected (entered in bios after and couldn't see the ssd, after a restart it went back to normal)

    so I'll ask a new question: How to prove that the HDD/SSD is the problem? What tests can I make so I can get it to fail consistently as now it fails randomly..

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    windows 7 - Problems Win7 and HD
  • Kiquenet

    I have an Intel i5, Windows 7 Ultimate, and an SSD as my main drive and 2 SATA HDDs.

    One day, I got a BSOD appeared and my PC restarted restarted. After that, the following error appeared:

    Window failed to start. A recent hardware or software change might be the cause. To fix the problem:
1.Insert ....
2. .... ... status: 0xc000000e info: The boot selection failed because a required device is inaccessible

    Also I noticed that BIOS only detected one of HDDs, not SSD neither other HDD.

    Sometimes, Windows can be started, but it doesn't work very well. When trying to copy data from F: to an external USB, it copies for a short time and then Win7 becomes unresponsive. This also happens in safe mode.

    After several reboots, now Windows will not boot and I get the error "The boot selection failed because a required device is inaccessible." And the BIOS only detects the SSD.

    UPDATE: my disks:

    HDDs

    WDC WD10EARS-22Y5B1

    Seagate ST31000528AS

    SSD

    FM-25S2S-120GBP2 - G.SKILL

    Any suggestions?


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  • Nicole Hamilton

    Microsoft has posted a possible solution at Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

    You can use the Bootrec.exe tool in the Windows Recovery Environment (Windows RE) to troubleshoot and repair the following items in Windows Vista or Windows 7:

    • A master boot record (MBR)
    • A boot sector
    • A Boot Configuration Data (BCD) store

    To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

    1. Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
    2. Press a key when you are prompted.
    3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
    4. Click Repair your computer.
    5. Click the operating system that you want to repair, and then click Next.
    6. In the System Recovery Options dialog box, click Command Prompt.
    7. Type Bootrec.exe, and then press ENTER.