usb - How to get Windows 7 to try to install a device driver again?

20
2014-04
  • Tony_Henrich

    I have a wireless Logitech mouse with a USB receiver. I am trying to connect it to a Dell laptop with Windows7 64bit. The first time I put it in a USB port, Windows 7 tries to detect it and install a driver but I get a "Device driver was not successfully installed". It does this when I try other USB ports. Device manager doesn't show anything new being installed.

    However I can't get Windows 7 to try again if I reinsert the USB receiver. It seems Win7 either installed something or has a flag that the device doesn't work properly.

    I need to have Win7 in clear state as if I am putting the USB device in for the first time. How do I do this so that every time I insert the USB device, Win7 tries to install the device driver. (I don't care if it doesn't install the driver successfully at the time). I am trying to find out why it's failing and I need the details info.

    (I installed SetPoint, the mouse software, and the laptop still can't detect the mouse)

  • Answers
  • Seasoned Advice (cooking)

    In Device Manager, click on the View menu and then Show hidden devices. Delete the broken ones. Refresh the window or restart Windows.


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  • Alexander Ceed

    I have a USB stick that was formatted with FAT32. It worked fine but all of a sudden I receive only the error "Device driver software was not successfully installed" whenever I plug it in a USB port. I tried other sticks (fat and ntfs) and all of them installed correctly.

    What could be causing this?


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