How to install windows 7 on HP Pavilion h8-1234 PC with missing Hp DVD A DH16ACSH SCSI CdRom driver?
2014-07
I am currently attempting to re-install windows 7 on my HP Pavilion h8-1234 computer and I need help in identifying what drivers am I missing for the windows re-installation process.
I downloaded windows 7 from http://msft.digitalrivercontent.net/win/X17-59465.iso and burned it as an image to a DVD-R using ImgBurn software. The windows installer menu displays the following issue with missing drivers:
Load Driver
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
I identified the DVD drive as a Hp DVD A DH16ACSH SCSI CdRom and downloaded the corresponding driver from http://www.driverscape.com/download/hp-dvd-a--dh16acsh-scsi-cdrom-device unto my usb. I picked the following driver version to download :
Driver Version: 6.1.7600.16385
Release Date: 2006-06-21
File Size: 77.34K
Supported OS: Windows 7 64bit
I plugged the usb into the HP Pavilion h8-1234 during the windows installation process and navigated through the folder browser to select the Hp DVD A DH16ACSH SCSI CdRom driver to be used to run the windows installation prcoess. Below is the folder browse to get to the Hp DVD A DH16ACSH SCSI CdRom driver :
Computer
Removable Disk (C:)
cdrom.inf_amd64_neutral_8363d00ecae4322d
I received the following message from the windows installer :
No new devices could be found. Make sure the driver files are correct and located on the driver installation media.
I navigated the HP website, but could not find the Hp DVD A DH16ACSH SCSI CdRom driver. Does any know where I can download the required Hp DVD A DH16ACSH SCSI CdRom driver? Is it possible to just copy it from the windows operating system instead? Thanks.
Apparently the driver is not the actual problem. Quoting a related Microsoft KB article:
Cause
This issue occurs for one of the following reasons:
- The installation DVD is removed during the setup process.
- A low-quality DVD was used to create the installation DVD.
- The speed at which the installation DVD was burned was too fast.
- The DVD drive cannot read the media.
- The ISO file is corrupted.
Resolution
To resolve this issue, use one of the following methods, as appropriate for your situation:
- Burn the installation DVD at a slower speed.
- Use a better quality DVD to create the installation DVD.
- Update the BIOS firmware for your DVD drive.
- Use the Windows 7 USB/DVD Download tool to create a bootable USB flash drive, and then use the USB flash drive to install Windows.
Before troubleshooting this issue, check whether the ISO file is corrupted. Here are the basic details of the file you downloaded, straight from MSDN:
Windows 7 Ultimate with Service Pack 1 (x64) - DVD (English)
This media refresh includes the installation hotfix described in KB Article 2534111. No other changes have been made to the product.
Release Date: 5/12/2011
Size: 3167 MB
SHA1: 36AE90DEFBAD9D9539E649B193AE573B77A71C83Source: MSDN Subscriber Downloads
Further reading
I am trying to install Windows 7 and get this error:
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
It is booting off the dvd to get this far in the install. Any ideas?
Fixed it...
I had a DVD drive connected with an ide cable which was configured as master. The main hard disk was connected with a sata cable.
I changed the DVD drive from Master to Slave with the jumper setting and Windows installed with no more problems.
Usually when I get this kind of messages problem is in error on installation media. If this is burned CD, I would check whether it was burned/downloaded correctly.