Laptop display flicks like a liquid inside when moving the lid

26
2014-06
  • user3673406

    My newly bought dell 3537 laptop accidentally hit on the wall and Now in that corner the display flicks like water inside when I move the laptop lid upwards. Is this happens because of damage happened to the display? How can I fix this?

  • Answers
  • Jason C

    Yes, this is because of damage to the display. Either an internal crack, a separation of layers, or perhaps the frame was bent or cracked causing pressure on the display panel (same effect as when you press on the screen with your finger).

    Inspect the area closely for signs of physical damage. If the frame is bent and is metal, you could attempt to carefully unbend it but take care not to cause additional damage. If it is cracked and is plastic, perhaps you could locate the offending damage and pop it back into place; again taking great care. In my experience, though, these kinds of things are sometimes difficult or impossible to quickly repair, especially more subtle damage (e.g. bent frame or screws or hinges).

    As a guess, it sounds to me like some part of the mounting frame was bent or separated near one of the hinges, or the hinge itself was bent causing some torque and pressure on that corner.

    If you cannot easily identify the problem and fix it by hand, then the only way to fix would be to replace the damaged part - either the frame, hinges, or the display panel. An experienced repairman might be able to repair it by hand depending on the problem; which would be cheaper than ordering replacement parts -- but check your warranty status.

    I suggest giving it a quick look, and if a fix isn't obvious to you, then check the warranty terms and contact the vendor that sold you the laptop for repair options. Either that or you will just have to live with it (but be warned, certain types of damage could just lead to further damage over time, you'd have to make that call). If your warranty covers it and the damage doesn't bother you, you could live it with it for some time as an experiment and then take it for repair if it gets worse (just do it before the warranty runs out). It's not going to hurt your data or anything like that; it's just a display issue.


  • Related Question

    acer aspire - External Monitor display issue when closing the lid of laptop
  • bbnyc

    Has anyone experienced this with an Acer or any other laptop?

    I am working on a new Acer laptop (1810T) which I almost alway connect to an external monitor with a VGA cable.

    I have set graphic options to display only to the external monitor and I would like to close the lid of the laptop, when I am working at my desk. In the power settings, I have set it so when i close the lid, the computer should "do nothing".

    When connected to the external monitor I am able to view the display fine if the the laptop lid is open. However, whenever I do close the lid, the display on the external monitor continuously cuts in and out about every 2 or 3 seconds. I have seen other posts where the display simply shuts off, but I am getting constant (though irregular) flashes of the display, so I believe this is a different issue.

    Any thoughts would be appreciated.


  • Related Answers
  • Gauthier

    I have the same issue sometimes (sometimes at startup), even in dual display configuration. The external monitor would turn on and off at 1 or 2 seconds period.

    Shutting off and on the monitor itself solves the problem for me, have you tried that?

  • nhinkle

    Odd. I sometimes work with my laptop lid closed and using the external monitor, and it's never been a problem. Have you tried updating your graphics drivers? Look in Windows Update under optional Hardware Updates, and see if there's anything relating to your graphics drivers. Since it's a new laptop that's probably not the issue, but it's worth trying.

    Just out of curiosity, why don't you use both monitors? I've found that having dual displays is extremely helpful.

  • philfreo

    I don't have an Acer, but the following tips helped for my MacBook.

    The only way it will work closed is if the power is plugged in - took me a while to realize this. The other thing is that I had to have an external keyboard plugged in. Then, when I closed the laptop, my computer went to sleep and then I used the keyboard to wake it up.

  • Dave Rook

    Your computer's "help and support" files walk you thru the power saver plans. If that doesn't fix the problem, I'd suggest you return the laptop to your supplier for diagnosis. These days most vendors are quite accommodating due to competition.

    I've set up Sony, Toshiba, Acer, and the configurations seem slightly different but using the built in help files I've always been able to get the lid closure function working OK, especially on VGA using the "balanced" power plan and using the laptop's power adapter.

  • Karan Raj Baruah

    See if setting the "Max performance" power plan helps. Also I recommend you to get the latest graphics drivers from Acer's website.