windows 7 - MacBook Pro 15" not picking up external monitor

09
2013-08
  • danRhul

    I have a MacBook Pro 15" laptop running Windows 7 Professional and for the life of me I just can't get it to connect to my 27" Dell U2711 monitor, using a Mini-DisplayPort to DVI adapter.

    I am wondering if there is any known compatibility issues or whether I'm just approaching it wrong. I've installed the driver from Dell and still won't pick it up.

    My graphics card is a GeForce 9600M GT. I've checked that:

    • The monitor isn't working in OS X either
    • The monitor is working with other PCs
    • Answers
  • Diago

    If your using the Dual Link DVI adapter from Apple shown here the monitor should work without any issues.

    enter image description here

    Although there are a few reported issues with it not working it is mainly due to the use of the incorrect adapter. This is the only adapter that will work.

    All MBP's required the dual link DVI to drive non Apple 27" monitors and the older 30" Apple displays, however the new Thunderbolt Apple displays do not require the adapter as long as the monitor is directly connected to the port using a DisplayPort cable.

    We run around 10 of these monitors at the office with MBP's, from 2010 upwards, and this was the only solution we ever found to work correctly

  • danRhul

    Actually found that using a Mini DisplayPort to DisplayPort cable will sort the matter and is only around £7 a cable.


    • Related Question

    windows - Can the new MacBook / MacBook Pro Support Dual EXTERNAL Monitors
  • Questioner

    I'm a looking at getting a new MacBook or MacBook Pro, but what I'd like to do is have it drive 2 external Dell 24" monitors 1920x1200, and I want to close the lid on the laptop itself

    Can the MacBook or MacBook Pro do this?

    I'll be running Windows 2008/Vista if that makes a difference.

    Thanks


    • Related Answers
  • Martin

    There is some advice on doing this here:

    http://forums.macrumors.com/showthread.php?t=214102

    I think the consensus is that natively it is not supported, but additional hardware can be purchased to enable it.

  • Jas Panesar

    http://www.villagetronic.com/vidock/index.html

    The ViDock Grfx is $500 list; I believe it's now starting to ship (I had signed up to pre-order and got a mail a few weeks ago saying they had them in limited quantity).

    This requires the MacBook Pro--it uses the ExpressCard 34 slot.

    (I have no experience with the product other than eagerly awaiting for it to come out--but it took so long I gave up and bought a Mac Pro; plus I really needed more than 4 GB of RAM.)

  • contact us

    Matrox sells a product to connect two displays to one output. Their webpage for compatibility indicates their "DualHead2Go Digital Edition" would support both Vista and Mac OS X (after feeding it the model number of the graphics card in the new MacBook Pros).

    Without using an external dongle, the only dual display support is one external, one internal.