Microsoft Word cannot Save

23
2013-11
  • Andreas Rejbrand

    I use Microsoft Word 2010 to write long documents. These typically include a lot of sections, graphics, formulae, footnotes, a TOC, an index, a bibliography, and inline cross-references and source references. Hence, I make full use of the (mostly) excellent functionality offered by the Microsoft Word word processor.

    However, far too often (maybe once a day) when I try to save a document (Ctrl+S) after a few minutes of editing, the "Save As" dialog appears (which is unexpected, since the document is already saved as a file). And, then, no matter if I choose to overwrite the existing file, or to save as a new file, which are my only options, it fails with error message "A file error occurred" [translated from Swedish: "Ett filfel uppstod"]. Thus, I cannot save the document anymore!

    Screenshot of error message

    Is there any known cure? I have experienced this problem since Word 2007. Now I use Word 2010. [This never happened to me when writing equally complex documents in Word 97 and Word 2003, which are stable as rocks.]

    The only workaround that I know of is to copy the text to Notepad, create a new Word document, and spend a few hours reformatting it and recreating all formulae, illustrations, etc.

    Some clarification

    This has happened for a very long time, and with many different documents. And on different computers. My hypothesis is that Word is buggy, and that formulae and Word illustrations sometimes "mess up" the document so that it cannot be saved any more.

    I just removed all equations and illustrations from the file, and then it was possible to save it. But when I undo (so that the equations and illustrations come back), I can no longer save. We are talking about many, many hours of work, so I am a bit annoyed...

    Problem solved!

    The problem was an illustration, the removal (and recreation) of which resolved the issue:

    The problem

  • Answers
  • horatio

    This sounds like you are losing access to the hard drive. I have not encountered this in Word, but I have had a disappearing network share cause this issue with DTP programs. I would take a careful look at your hardware and especially your system events in the event viewer

  • Marko

    I encountered the same problem and found an easy answer.

    • First, open a new word file. (Let's call it file B).
    • Second, cut the part that prevents you from saving from the original file, say file A.
    • Third, paste part from file A to file B.
    • Fourth, save file B as ms word 1997-2003 format. It might say that you lose some information bla bla... just ignore and save (trust me on this).
    • Fifth, once saving file B is done, copy from file B and paste it on file A on the original place in file A.

    Then, save file A normally as word 2007 document.

    1. You will notice that lost features in file B is revived in file A.

    2. Now, file A saves without bugs.

    Doing this seems to eliminates buggy parts from file A.


  • Related Question

    windows 7 - Microsoft Word restores all open documents when clicking on a .DOC file
  • Joel Spolsky

    I tend to have a few Word documents that I keep open all the time, with notes for a long-running project. Normally they are all minimized.

    The problem is that when I click on a different .doc or .docx file in Windows Explorer, even though the new document opens in its own window, the other, minimized Word documents get restored, too. Now I have several restored windows that I wanted to keep minimized.

    I started noticing this problem on Windows 7, but I'm not sure if it's unique to Windows 7. I'm using Word 2007.


  • Related Answers
  • Joel Spolsky

    You can fix this problem by blocking Word from using DDE to open files.

    In the HKEY_CLASSES_ROOT\Word.Document.12\shell\Open key:

    • Delete or rename the ddeexec sub-key

    In the HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\command key:

    • Delete or rename the command value (not to be confused with the command key.)
    • Edit the (Default) value and add "%1" (including quotes) at the end

    This solves the problem for .docx files. If you also want to solve it for .doc files, do the same thing for Word.Document.8

    Thanks to: Rafael's Within Windows which has detailed instructions.

  • enter image description here 8088

    In Vista at least, if you have multiple Word windows minimized and double click to open a document in Windows Explorer, it will (apparently) randomly pick ONE of the minimized windows to pop open.

    This behavior is a little bit different than Joel describes above for Win7