windows 7 - Need help diagnosing cause of BSOD

06
2014-04
  • n00neimp0rtant

    Possible Duplicate:
    Any advice on what to do when getting a cryptic blue screen in windows?

    I've got a Windows 7 PC here that was getting very frequent BSODs. The error codes were variant (IRQL_NOT_LESS_OR_EQUAL, PAGE_FAULT_IN_NONPAGED_AREA, ATTEMPTED_WRITE_TO_READONLY_MEMORY), and it was impossible to use the computer for longer than an hour without getting one. I backed it all up and reinstalled Windows completely, thinking that it was a corrupt driver issue. Unfortunately, I'm still getting the BSODs with the same error messages on this fresh installation.

    This tells me that it must be some faulty piece of hardware, but I'm not sure what it would be. I ran Memtest+ on the machine, but did not get any errors after 2 passes. I also ran a few built-in recovery mode scans from the HP recovery partition. I need some ideas on how to test the rest of the hardware to solve this issue.

  • Answers
  • Richie086

    Have you tried the following tool from NirSoft

    http://www.nirsoft.net/utils/blue_screen_view.html

    ?

    BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version). For each crash displayed in the upper pane, you can view the details of the device drivers loaded during the crash in the lower pane. BlueScreenView also mark the drivers that their addresses found in the crash stack, so you can easily locate the suspected drivers that possibly caused the crash.

    I have used it a few times and it is a great tool for figuring out the root cause of BSODs..


  • Related Question

    windows - Diagnosing BSOD hardware issues
  • John Leidegren

    I own, an about a year old, rig which carries quite the punch. And for a year, I was happy. Not that long ago things began to crumble.

    I first detected the problems running my dual monitor setup. For some reason, tearing and artifacts are appearing when I run with two monitors plugged in my nVidia GTX 460. I thought it was a graphics hardware problem and switch to an older RADEON 5850, but the problem did not go away.

    I began experiencing BSODs on very specific things related to USB devices. If I shutdown the computer with my external banking security device plugged, it will BSOD, if I connect my external Rig Kontrol 3 audio interface it will BSOD as soon as I try to run any ASIO applications that use the audio interface. I also noticed magic ISO randomly blue screening the computer.

    I've learned to avoid these BSODs because they are very predictable and the computer feels stable enough, but it also feels a lot slower than it used to be. The problem is that I have no way of actually measuring this, it's only a feeling I have, that something is a miss. If only there was to a way to compare my benchmarks against other systems with similar hardware.

    This seems to be mostly noticeable during software installation processes and during draw calls in Windows.

    I'm not ruling out that there's a problem with my GTX 460 card, but I think my motherboard is bad and thinking about replacing it. I've ran all diagnostic tools I know of (memtest, scan disk) to rule out memory issues and corrupt drivers. I've tried reinstalling everything, but to no avail. If anyone have any experience dealing with this kind of situation I love to hear about it. Because I hate to throw away money on something which wont fix the problem.

    Edit

    The motherboard in question is a Gigabyte P55 UD4 R1.1. BIOS F9 from 06/25/2010. Though that reminded me about another problem I have. If I run the @BIOS update utility the computer will BSOD. This used to work fine, but at the same time everything else started to break down, I got instant BSOD if I tried to launch that program.

    Edit 2

    I'm gonna keep adding to this question for every time I experience another damned and forsaken hardware glitch until I get a satisfactory answer/solution to this.

    Today, the computer ran through POST then black, just black. Everything appared to be fine, except no video signal... reboot. same thing, but this time the POST screen never appeared. After a minute or so the video signal came back. I checked the cables, didn't find anything that indicated a loose connection.

    I'm placing a order for a new mainboard today.


  • Related Answers
  • Daniel Andersson

    When you say that you've "reinstalled everything" I guess you mean that you have reinstalled Windows as well. Otherwise, to start again with a clean Windows registry would be a good idea to rule out software errors. A corrupt registry can lead to blue screens as you mention, but not the graphics problems you describe, from my experience.

    A standard error searching algorithm is to disconnect everything but the bare minimum (a RAM stick, a hard drive, graphics) to run the computer and see if the problem persists. In this case I would suspect the motherboard, as you do. The only way to isolate that completely is to either have access to offline testing equipment, or having another equivalent motherboard where you can mount all your components and try to run the system.

    If you buy a motherboard, you could always test it and see if it solves your problem, and return it otherwise for your money back (if the store implements this policy, obviously. Pretty much all stores where I live do).

  • harrymc

    Use BlueScreenView to analyze the dumps.
    BlueScreenView highlights the drivers on the call stack, which can point to the malfunctioning hardware.

    Also, do you have any errors in the Event Log?

  • Matt

    If you have a serial port, a spare computer(ideally a laptop), you could connect the computers together via said serial port. When booting the computer that BSODs, press F8 and load Windows in Debug mode. The client computer with windbg running and configured correctly should connect to the BSODing machine. Then repro the BSOD on the target computer (if no solid repro steps, use it until it occurs again), then, once repro'ed from windbg, type

    !analyze
    

    This should give you the infracting modules/assemblies and point you in the right direction.