osx - No user on brand new OS X installation

07
2014-07
  • s g

    I just opened a new Macbook Pro out of the box and, after going through the initial setup (language, timezone, name, etc.), I see the login screen without my username. I tried typing in my username (manually) and password but nothing happens. The only option is to click the back button which then shows a blank alias picture with the word Other underneath it

    If I reboot the computer pressing Command+Sand then do ls /Users to see the users on the system it only has .localized and Shared directories.

    How do I correct this so I can have an initial user account?

  • Answers
  • s g

    First, reboot and hold Command+S while it's booting to enter single user mode. When the command line comes up, run the following two commands:

    mount -uw /
    rm /var/db/.AppleSetupDone
    

    Then reboot the usual way or, if you want to be fancy, use the command line by typing shutdown -r now

    After that, I went through the setup the exact same way as before but this time it actually ended with my user logging in.


  • Related Question

    Brand new Mac Pro tower fan suddenly runs full-tilt
  • Caffeine Coma

    My Quad-Core Mac Pro tower is two days old. Initially, I was impressed with how quiet it was compared to my older Macbook Pro. Then on day two, for some reason it started running very loudly. It's not just a "little" loud- my wife walked into the room and asked what the noise was.

    At first I thought this was just because I was hitting the CPU a bit (importing my iPhone library into iLife '09, and running Eclipse). But now that that's done, Activity Monitor shows a virtually idle CPU; there's nothing running that ought to be causing this, as far as I can tell.

    I tried powering it off & letting it cool down for a few minutes to no avail; about 10 seconds after powering up, the box gets loud again. I took a look at it with the side cover off, and it seems to be the fan near the top middle, between the power supply and the disk drive.

    It can't be a dust issue, as the machine is only 2 days old (and I peeked inside anyway just to be sure- clean). I did do a software update over the past 24 hours or so, but I can't say that it occurred immediately after that. I also did a migration of my old apps and data from my MBPro, for what it's worth.

    1. Why is it suddenly so loud?
    2. How can I monitor the fan speed and various system temperatures?

    My temps and fan speeds:

    enter image description here

    UPDATE 1:

    Took it to the Apple Store. They took it in the back (where it's presumably quieter) and ran a fan diagnostic; no problems were found. The guy also told me that it was "a little loud", but normal. I don't buy it. It was virtually silent the first 24 hours I was using it. They would not replace/service it in the store (grrr... that's why I went there, as directed by Apple Care) but said I could get a replacement from the online store, as it was just purchased. I think I will try that.

    UPDATE 2:

    Apple is letting me send it back for a replacement. Glad to see so many responses to this question mentioning that the MacPros are usually silent; it's not all just in my head.


  • Related Answers
  • emgee

    I would image the drive and take it back. Sounds like a problem in the fan control hardware and/or firmware. I have a few MacPros at work and they are quiet. The hardware test you're already doing is also a good idea.

  • ridogi

    Is there enough space behind it for air flow?

    Is the case closed when it is powered on (it should be)?

    Have you viewed "All Processes" and not just "My Processes" in activity monitor to make sure a processor isn't pegged?

    Have you run Software Update to make sure you have the latest OS?

    Have you run the Apple Hardware Test?

  • Jon Hadley

    It might be that the fan (or a bearing inside it) is broken, causing the extra noise?

    Or perhaps the temperature sensor is faulty and things the CPU is much hotter than it actually is?

    EDIT: Also, I've heard of faulty power supplies overheating the battery and laptop, might be worth checking too.