power supply - PC crashes randomly after BIOS-Reset

07
2014-07
  • daftpanda

    my PC crashes randomly since 3 weeks - just turns off, no shutdown.

    • no warnings, no errors
    • BlueScreenView doesn't show anything (0 errors)

    • no sound-warning

      Event-ID: 6008 System was shut down unexpectedly

    What I did after this issue occured:

    • cleaned the GPU-Fan
    • cleaned the CPU-Fan
    • increased the GPU-Fan-Speed from 33% to 50% standard
    • monitored the temp of GPU/CPU via several tools - no bad values.
    • ran a 30minutes Test via "HeavyLoad" - no errors, no shutdown.

    Here are my speccs:

    MSI-7350 IntelCore 2duo, E6750 @ 2.66GHz 4GB RAM nVidia 560 GTX Win7 Pro 64bit

    I hope you can help me, since I'm really frustrated :(

    • Answers
  • Michael Kjörling

    This is the kind of problems that are about the worst for diagnosing, because so many things can be going on and we don't really know much about what's happening under the hood.

    That said, there are two components that are likely culprits when the system starts shutting down randomly, all temperature readings indicate nothing out of the ordinary and all fans (including the case fans) are working.

    Random shutdowns can be the result of power supply problems. This is also relatively easy to check, and a fairly cheap fix (a simple power supply isn't that expensive). I suggest that you start out by confirming that all cable connections (both power and data) are secure; I would recommend that you unplug and firmly reseat them, one by one. If you can scrounge (or have) a spare, known good, PSU to test with, I would suggest installing that one and seeing if it helps. If it helps, then your problems are likely PSU-related, and you should just go out and buy a new PSU rated for the load your system puts on it. There are ATX power supply testers available relatively cheaply; especially if you have a high-end PSU, one such might not be a bad investment before you go out and buy a new PSU.

    It could also possibly be the motherboard that is acting up. Unfortunately, they don't last forever, and I don't know a good way to actually test for this possibility. If that's the case, unfortunately you may be in the market for a new motherboard, which will likely also mean a new CPU and possibly RAM.


    • Related Question

    windows 7 - Skype crashes randomly after/during calls
  • rzlines

    Skype crashes randomly after and during voice and video calls. This is a screen grab of the error.

    Access violation at address 6D496E6F. Read of address 6D496E6F.

    skype crash dialog

    I can still use Skype, but I can't use any extras and the random crashes during the calls are very unnerving.

    Any permanent solutions for this error?

    My operating system is Windows 7 and I'm using Skype 4.2

    This is the latest error I received with a skype crash:

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    Fault Module Timestamp: 4a5bda0c
    Exception Code: c0000096 Exception Offset: 00006e76 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ff58
    Additional Information 2: ff58cecc66713c52ab4dcfe223c95d4b
    Additional Information 3: 2729
    Additional Information 4: 2729596ace3018576d01c758a04ac576

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
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    And a pop-up from skype with an error that says "Privileged Error"


    • Related Answers
  • rzlines

    I had the same random error in Windows 7 when a contact came online, i suspected this contact has a virus-ridden computer.

    So i did a full anti-virus scan, removed all threats, banned that contact and skype works ok again.