troubleshooting - PC resets triggered by vibration

05
2014-04
  • Jules

    Having trouble with a PC that resets frequently (monitors turn black, then BIOS boot up screen appears a few seconds later). The cause appears to be vibration; in fact I can tap the case in a particular way that makes it reset more often than not. Troubleshooting steps I have taken so far:

    • Replace power cord (twice)
    • Visual inspection of motherboard for loose connections
    • Remove reset switch connection to motherboard
    • Replace power supply (upgrading from 500W to 650W, just in case).

    None of these has made the slightest difference. Does anyone have suggestions for next steps?

  • Answers
  • Jules

    The problem turned out to be the power supply. Put a third PSU in, and it's now running stably. I guess the moral is, don't entirely rule out the possibility that the bizarre symptoms you see are down to the very unlikely coincidence of two new or nearly-new pieces of equipment from different manufacturers failing in exactly the same way at almost the same time.


  • Related Question

    troubleshooting - Why does restarting/resetting the router work?
  • Eugene M

    So, I'm a technology guy and sometimes I have to troubleshoot a home network, including my own. I make sure the wires are in securely and that the lights suggest there's an actual internet connection. Usually after that point I just reset the router( and possibly the cable modem) and that fixes things most of the time.

    The problem is I'd like to know what sort of issue I could possibly be fixing by resetting the router.

    EDIT: Just to clarify, I was speaking more about reset as in turning the router off and on. Still, any information about a hard reset(paperclip in the hole) is useful. So the more accurate term would probably be restarting

    Also, personally I usually have to deal with D-Link or Linksys home routers. I generally only bother messing around with stuff if I can't make a connection to the internet at all.


  • Related Answers
  • Russ Warren

    Software reloads often fix things like memory leaks and hung processes. I'm assuming your router runs a version of Unix that just isn't quite up-to-snuff.

    What kind of router do you have? What firmware is it running? What problems are occurring?

  • Russell Heilling

    Sometimes you may have bad hardware (I have seen a number of Linksys Wireless APs where the transmitter would just stop after a while and needed to be reset by a physical power cycle)

    Sometimes a software bug will lead to the router becoming unresponsive over time (e.g a memory leak)

    Usually though it is just a workaround for something that can be done another way, but it is just quicker to reboot (I had a cable modem that would drop from time to time. It would come back up eventually after a timeout, but it was usually quicker to power cycle it to force the renegotiation).

  • ibz

    Many sorts of problems can be fixed by restarts. Not only with routers, but with computers in general. :)

    Usually this is a solution when, for some reason, the operating system of the machine in question (be it router, PC, phone, or pretty much anything else) becomes unresponsive for some reason - most probably due to a bug which leads to memory leaks, which over time slow down the system.

  • BillP3rd

    When I need(ed) to reset my router, I discovered that it was almost always because it couldn't renew its IP address. I've since learned that I can just log in to the router via its web interface and click Release and Renew and it nearly always solves the problem. It saves me a trip to the computer room.

  • Ólafur Waage

    Every router has it's original firmware stored somewhere on it.

    When you reset the router you overwrite the current firmware and config with the original one. What usually is fixing the problem is that the config is overwritten with the original one. But in some cases you have an updated router that isn't working for some reason.

  • Walter Mitty

    Restarting the router empties the DNS cache inside of it. There are times when a DNS cache contains out of date page info, and clearing it can make things work better. Windows and Linux have commands for flushing the dns cache without a restart. I can't say about routers.

    The paper clip in hole generally causes a reset to factory condition. This can erase configuraton information that you need to make the network functional. For example, if your router is also a DSL modem/home gateway, you will lose the authentication info the router uses to log you onto the internet gateway.