boot - Random booting and rebooting

07
2014-07
  • Gavin

    I have a very strange problem that I can not understand nor explain and is driving me crazy.

    I have a Fujitsu Siemens Esprimo Edition P2411 tower PC. It has been running Windows XP from new quite happily for the past two years and I was not aware of any problems before this fault occurred.

    Now it seems to almost randomly be powering on and/or off, firstly occurred as just a random shutdown of windows (as if power button pressed singly) but now seems to reboot in quick succession (at the bios screen) (sometimes passes BIOS, sometimes not).

    I have tried various things, none seem to fix nor indicate what the real problem may be:

    • Virus scan from avg usb disk, nothing suspect.
    • Diconnect ethernet and ensure nothing in bios settings to auto boot, nothing apparent.
    • Clean out with compressed air, lots of awful smoker dirt but dust all gone now.
    • Replace power supply, problem remains.
    • Complete disassembly and remove all components from case, dust down,
      • Rebuilt without connecting HDD/CDROM, problem not apparent
      • Added HDD/CDROM
      • Managed to attempt windows safe mode, reboots at giveio.sys every time
      • Problem back again
    • Disconnect HDD/CDROM and power off, problem returns after 5-10 mins

    There doesn't seem to be any pattern to the reboots that I can tell, I do not think the switch is faulty (buzzed "ok" with multimeter), sometimes it boots itself after 30 seconds, sometimes 5 mins off, sometiems hours. I can not think of anything software based that could cause this and the tower seems quite clean from dust now.

    Can anybody suggest any course of action or shed any light on this problem that is driving me up the wall.

    Many thanks.

  • Answers
  • MaQleod

    I can almost guarantee this is a RAM issue. But there are other possibilities of course. Since it happens outside of your OS as well, we can rule out a software problem.
    Start with a single DIMM of ram in slot 1 - test
    Move the DIMM to slot 2 - test
    Move to any other slots - test each one. If you get no restarts, set this DIMM aside and repeat with all your DIMMS. Most likely you will find that one of the DIMMs doesn't work in any slot. You may also find that all DIMMs fail in one single slot.
    This will pretty much tell you if it is a RAM or Motherboard issue. You can use MemTest86+ to stress your ram for testing purposes. It is also available on the UBCD along with a lot of other diagnostic tools.

  • Icode4food

    It sounds to me like a matter of a Computer simply getting old and wearing out. Based on what you have tried, about all that is left is either the CPU, RAM or Mother Board.

    You could also try booting and Linux live CD and making sure you experience the same issue there. If you do, you can be confident that it is a hardware issue.

  • Kara Marfia

    A PC's 'self preservation' can be misleading. I've had seemingly random reboots boil down to overheating, though that can vary based on room temp as well as what's being run. You can easily go hours without heating up the cpu, gpu, or ram - whatever's worn out its resiliency.


  • Related Question

    graphics card - Power supply issue? New Radeon5850's fan runs at full speed and PC doesn't boot
  • Questioner

    I recently bought a new ASUS EAH5850 graphics board. I installed it a custom PC which had an ASUS p5n-e SLI mobo along with a 500w Thermaltake W0093RU power supply.

    Sometimes when doing a cold boot the 5850's fan will run at full speed and the PC will not boot. Powering off by holding down the power button and powering back on sometimes remedies the situation and everything boots normally. Warm reboots also never seem to have problems. For some reason though cold boots almost always do. Another issue I notice is that when the PC does boot normally it takes longer (+30 secs) to POST than with my last video card. I flashed the mobo with the latest available BIOS but it had no effect.

    Is my problem a power issue or incompatible motherboard or something else I'm missing?


  • Related Answers
  • Seasoned Advice (cooking)

    It could easily be power related.

    I can't find any specs for your ASUS card, but the AnandTech's review shows that the Radeon HD 5850 card is rated at about 151W which could be up to 12.58A off of the 12V power rail. Keeping in mind that high power cards need to charge up their capacitors when power is first applied, you could be in for a problem especially if you have more devices on your 12V power rail.

    Your power supply has two 12V power rails. 12V1 has a max load of 14A and 12V2 has a max load of 15A. 12V1 supplies the main 24-pin power connector and the SATA power connectors. 12V2 supplies the PCIe power connector. Unfortunately, the users manual doesn't specify which rail the 12V comes from with the peripheral power connector and 2x2 power connector. If it is 12V1, you could be overloading the 12V1 power rail. The only way to know for sure is to measure the current draw, which is hard to do without a current probe or a current meter. An alternative is to try another power supply with two PCIe power connectors and more than two 12V power rails or 12V power rails with > 15A max current.

    As far as the 30s to POST, it would be really nice if you had a POST card to figure out what POST code is displayed when it it pausing. This could be caused by the card having trouble powering up.

    Also....

    • The control of the 12V power supply is by the power button on the motherboard. The 12V power stays up during a warm reboot and doesn't transition states.
    • The fan coming on full blast is a safe default until the fan control is enabled by the card's video BIOS.