windows 7 - Start up error after power outage

06
2014-04
  • Lynn Alley

    I hooked up a Wi-Fi router today. About 20 minutes later the building power went off suddenly (not related to the router). When I tried to start the computer I got this message:

    There was a problem starting C:\users\lynn\appdata\local\conduit\backgroundcontainer\backgroundcontainer.dll

    I also didn't have Internet access. I shut down and disconnected the router hooking up the modem only. I now have Internet access but continue to get the startup error. How can I fix this?

    • Answers
  • Scott

    backgroundcontainer.dll is a notorious malware, so it was probably removed by an antivirus. To remove the error, try this:

    1. Press Windows logo (Win)+R
    2. Type taskschd.msc
    3. Press the Enter key
    4. Click on the Task Scheduler Library folder
    5. Right-click on the BackgroundContainer task
    6. Select "Delete”

    (Instructions originally by GreginMich on Microsoft Answers: http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/error-message-on-start-up-windows-8/7f29c7ad-2d55-4f1c-8110-ddca3902f596)

    After this is done, update your antivirus' definitions and run a full PC scan to be safe.


    • Related Question

    osx - Western Digital not recognized by Windows after power Outage on windows
  • Questioner

    I have WD Essential Plus 1.5TB (formatted in NTFS). It was working fine under windows and mac mini. While it was connected to the mac mini, I had an power outage and now the HD is not being recognized under windows anymore.

    Now on the mac mini the HD is fine and I can see my data. When I use ActiveBootDisk under windows, then I can see the data as well. I updated the drivers on windows machine and also updated the firmware on the HD, but its still not being recognized. Is there any way for me to fix the HD under windows without having to re-format it?


    • Related Answers
  • harrymc

    From My PC is not recognizing my WD Passport 120GB USB external drive

    Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths" and change it from the listed to another drive.

    If this doesn't work, you can also follow the instructions in this Microsoft Support article:
    A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive
    but I suggest first creating a system restore point, so you ccould recover from any error resulting from the described registry manipulation.

  • Delameko

    If you check it with Disk Utility on the Mac Mini does it report any problems?

    (I had a similar problem but between a Mac Pro and Mac Mini - power cut while attached to the Mini and no longer show up on the Pro. Ran Disk Utility and it reported a problem, although it couldn't fix it itself, I had to use DiskWarrior)

  • Dave M

    Western Digital supplies tools to check the drive and report issues. DataLifeguard (WINDLG) is downloadable at westerndigital.com May give you a clue what happened. There are tests in WINDLG that are non-destructive to the data.