laptop - Suspend on Mint 16 freezes on black screen

06
2014-04
  • qj0n

    I have just installed Min 16 Cinamon (64-bit) on my Dell Vostro 3700. Most hardware works ok, but I have a problem with suspending machine. /var/log/pm-suspend.log shows, that all the pre-suspend scripts returned success or not applicable. The log finishes with performing suspend. Screen turns to black, backlight is off and machine freezes. But hardware doesn't go into suspend mode. There is also no option to wake up the machine - only reset. How can I enable suspend mode on my machine?

    I can also add that hibernation doesn't work either (i.e. it suspends to disk, but machine doesn't shutdown). It looks like a final state-changing command is not received by BIOS. But I'm fine without hibernation.

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    Related Question

    Ubuntu funny suspend behavior
  • Phuong Nguyen

    I have an Ubuntu installed on a Dell Vostro 1000 Laptop.Everything was excellent and I'm so happy.

    However, there's one thing that render me sick, it's the suspend/resume.

    When I'm in a graphic interface (the default of Ubuntu 9.10, not so sure what kind of GUI is it), if I suspend, then resume, then my Ubuntu hang, screen go dark, neither of caps lock nor numlock works.

    When I'm in console interface (by pressing Ctrl+Alt+F1), then execute pm-suspend, then my Ubuntu will resume properly.

    And this is the most funny stuff: Right after resume in console interface, if I try to switch to graphic interface (by pressing Ctrl+Alt+F7) then my Ubuntu will be hang. However, If I wait for few seconds, after Ubuntu log this error to the console screen:

    Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432550] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432559] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432566] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432569] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432580] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.432586] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437776] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437780] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437784] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437786] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437792] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.437795] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449258] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449267] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449274] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449276] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449288] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.449294] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466219] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466228] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466235] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466237] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466248] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.466254] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470781] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470786] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470792] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470794] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470801] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.470805] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475415] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475422] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475428] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475430] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475440] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.475446] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480159] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480163] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480167] Info fld=0x56598, ILI
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480169] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480175] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:42 phuongnd08-laptop kernel: [   27.480178] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568142] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568148] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568155] Info fld=0x56598, ILI
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568157] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568167] end_request: I/O error, dev sr0, sector 1414752
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.568172] Buffer I/O error on device sr0, logical block 176844
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.572717] sr 4:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.572720] sr 4:0:0:0: [sr0] Sense Key : Illegal Request [current] 
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.572726] Info fld=0x56598, ILI
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.572727] sr 4:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Jan 15 09:56:43 phuongnd08-laptop kernel: [   27.572733] end_request: I/O error, dev sr0, sector 1414752

    (I copy this log from /var/log/syslog file, not exactly like what displayed in the console)

    Then I can switch to graphic interface by pressing Ctrl+ALt+F7 and continue my work.

    Is there any reason for such funny stuff? Any solution should I try?


    • Related Answers
  • Iain

    Try this solution from the Ubuntu Forums.

  • Abhinav

    Do you have the open source versions of the display drivers, or the company provided ones? Try with the latest Company provided drivers, they should work better - esp with the recent ATI ones.