Tried to change wireless name and password and can no longer connect
2014-04
John E
The one computer that's hooked up to the router with an ethernet cable still works, but none of the passwords (old or new) are working, even after changing the name back. I tried a factory reset, got myself to the page where it's asking me to login to the router, but the things people are suggesting (various combinations of "admin" for username/password) aren't working.
7777
Family changed the network password and some other network settings after new computers were brought into the house because apparently they wouldn't work with what we had. Actually an off-site tech remotely changed it, and I have no idea what he did. My laptop detects the network (it shows up under available networks) but whenever I try to connect it says:
Windows is unable to connect to the selected network. The network may no longer be in range. Please refresh the list of available networks, and try to connect again.
I wish I could give more details, config settings, but frankly I have no idea what I'm looking for. This is XP (also, not a password issue, I know the password, it's just that I have no idea where to enter it, etc.)
pratyk
Control Panel > Network Connections
right click on your WLAN connection and select Properties
click the button Configure next to the Wireless Network Adapter, then open the Wireless Networks tab
delete your network from the list Preferred networks. now let windows pick it up again and use your new WLAN key to connect
Matt
Perhaps you think you have the right password, but in reality it isn't. So either login to the router and verify it, or if you can't get into the router because you don't have that password, you need to reset it. If you need more help then post your router model. I would also suggest that perhaps when the new computers were added the the off-site tech may have flashed the firmware on your router and now some setting in the router setup isn't playing noce with your configuration/or adapter.
Breadtruck
Did it come back and ask you to enter a password after trying to connect to it. Do you use DCHP for your laptop configuring. Take a look at how the other computers connect to your wireless network. Ip settings, security key like pratyk suggested
7777
Thanks for the suggestions everyone. We solved two problems, a) we were able to remember the original router password, and b) the technician came back and was able to reset our settings. I'm including screencaps of our final router settings in case this helps anyone and up-voting (and annotating/commenting) the things we tried that worked.
Basic Settings
Wireless Settings
Block Sites
Rules
Schedule
Router Status
Connection Status
Serial Port Status
Attached Devices
LAN IP Setup
These are screencaps of everything I thought relevant. If some are not, feel free to delete those particular ones!