usb flash drive - USB is detected but not accessible

08
2014-07
  • 10001000

    My USB is detected by the computer, but I can't access it. When I excute the "chkdsk /R K:" command I get this error "Cannot open volume for direct access.". It's a 0MB capacity, and it's appearing in mycomputer with the other devices but when I try to open it I get "Insert in to the k: drive".

    So please what's the problem and how can I fix it?

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    anti virus - Pendrive is not detecting
  • srinivas

    I had a westcon pendrive.

    recently i scanned that device with kaspersky anti virus software and deleted virus, from there onwards when ever i tried to open it says "Please insert a disk into drive G:".

    When i tried to format replay was "There is no disk in drive G:".

    Is there any way to get back that device to work?

    Thanks

    Edit

    I'am using Windows XP OS


    • Related Answers
  • James

    Some things to try:

    • In the Device Manager, please be careful to find the correct drive (i.e. NOT your hard disk), then right-click the drive and choose Uninstall. To finish, unplug it and plug it back in again.

    • If that doesn't work: press the Windows Key + R to enter the Run dialog -> Enter diskmgmt.msc and click OK -> Find the drive in the list of disk drives -> Right-click and choose Change Drive Letter and Paths... -> Click Change -> Choose a new letter then click OK.

    • If it still doesn't work and you are desperate to get your data back, then Photo Rec has a good reputation for recovering data and should be worth a go. I doubt it will get the drive running normally again though.

    If your data is not important and you just want to get the drive useable again:

    • Some people claim to have had success by booting their computer from a Windows installation DVD with the drive inserted and using the installer to format it. There is a point early on in the installation where you can see all drives connected to your computer and you have the option to create, delete or format partions on each one. See if you can delete the existing partition and create a new one.

    • Ultimately it might be easier to contact Westcon and find out if they will replace it under warranty.