networking - WD My Cloud disconnecting from network during file transfer

08
2014-07
  • Tural Aliyev

    I bought a WD My Cloud 2 TB and when I opened it for the first time, it offered for me to upgrade to the latest firmware version: 3.04.01. I upgraded, then I started to copy my files into drive. After 2-3 hours of inactivity it disappeared on the network. I tried every way to wake it up: only unplugging it and turning back on again helped. I thought maybe it was an accident, and continued.

    The same thing happened a second time. I decided to factory restore. I took about 4-5 hours to full factory reset. I started to copy my data again. The same problem happened during the copy. It disappeared from the network. I tried to click the reset button for 4-5 seconds. Even holding it for 10 seconds didn't start any soft reset. I tried to detach/attach the network cable. I restarted my router. There was only a still blue led light. No blinking or any another color light.

    Now what should I do? It's totally unacceptable. I can't trust my data to this drive. What is problem?

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    Related Question

    networking - Windows XP randomly disconnects from my WiFi network and doesn't bother trying to reconnect. What can I do?
  • user2898

    I've got a laptop running Windows XP (too old to upgrade) and it does something that's maddeningly frustrating: every now and then, I find my network connectivity has disappeared. If I go to my "Wireless Networks" window, I see that my access point is listed, except where it should say "Connected" it just says "Automatic."

    This is where I curse my computer and ask, "If it's Automatic, then why aren't you automatically trying to reconnect!?"

    So then I double-click the access point's listing, and I get the "Type in the password for this access point" box, except the password field is blank. It shouldn't be, because Windows knows the password.

    So I click Cancel without typing anything in.

    Then it automatically refreshes the list of available access points. This time, it automatically connects and doesn't need to ask me for the password because it already knows it.

    I have to do this like five times a day. Is there a workaround? If not, is there some open source or non-crappy freeware that replaces Windows XP's crappy WiFi subsystem with one that actually remembers passwords all the time and actually tries to reconnect to my home LAN all the time?

    P.S. This isn't, "Oh, maybe you walked out of range or the access point had a hiccup and so Windows tried once to reconnect and it timed out." I'm usually using the computer when it happens and flip over to the Networks window (which I now keep open all the time) within about a second, and it's already in "Automatic" mode. And this happens even if I'm in the same room as the AP.


    • Related Answers
  • arathorn

    There might be a third-party wireless suite you can use, depending on your wireless chipset. For example, Intel has a very good wireless suite for its WiFi chipsets, found here:
    Intel PROSet/Wireless

  • pcapademic

    When I have this problem, I reboot my WiFi router, and the problem goes away for a few weeks.