Why is "Windows Update" not selected when I enter "Windows Update" in Win8.1's Search?

07
2014-07
  • cheeesus

    When I start typing on the Windows 8.1 home screen (or when entering Win+S anywhere), the Windows Search appears, which I often use as a program launcher. I simply enter the first few characters of the program I'd like to start, and when pressing Enter, it starts.

    This works great for many programs:

    • Wo followed by [Enter] start Word 2013
    • II followed by [Enter] start IIS Manager

    But when I enter Windows Update followed by [Enter], it does not start the Windows Update tool, but it shows the Bing results for the search query Windows Update. However, Windows Update is at the top of the suggested results list, it just is not selected, so pressing [Enter] does not start it.

    This happens quite often and it's quite annoying.

    Any ideas?

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  • Sithu

    I'm using Windows 7 Ultimate. Whenever I click on the "Start" button and then in the search box type anything such as "calc", "notepad", "mstsc", etc., no related program found and nothing is launched when press "Enter".
    It always shows

    • Programs
    • Control Panel
    • Documents
    • Microsoft Office Outlook
    • Files

    enter image description here


  • Related Answers
  • TheTurkey

    You could try rebuilding the Windows Search index.

    1. Open Control Panel
    2. Click Indexing Options
    3. Click Advanced (accept UAC if prompted)
    4. Click 'Rebuild'
    

    Note this will take a while to process, and will cause slow hard drive response in the meantime.

  • Sithu

    I got a fix from the Microsoft support article The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2.
    Microsoft has confirmed that this is a problem in the Microsoft products.

    WORKAROUND

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
    To work around this issue, use the following method:

    Delete the whole registry subkey

    • Press the Windows logo key + R on your keyboard.
    • In the Run box, type regedit and then press ENTER.
    • Locate the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{ef87b4cb-f2ce-4785-8658-4ca6c63e38c6}
    • Right-click this subkey, and then select Delete.
    • Restart the computer.

    This workaround did work for me.