windows 7 - Win7 - Can ping Google but not able to browse via browser
2014-07
Rekar
I cannot browse any webpage on IE or Chrome. I had scanned the computer and had a few malware on it. Before removing it, the browsers worked fine. I have no proxy settings, DNS is automatic, and the hosts file is empty. I am able to ping Google with no issues, but if I stick the IP in the browser, it goes nowhere.
Journeyman Geek
If you have already confirmed that you had "a few malware" on your machine, then I'd highly recommend simply re-installing your OS.
The time you're going to have to spend trying to correct all the devious things the malware might have done, will very quickly be outweighed by the couple of hours it takes to start over from scratch. Also, there's the risk that you might still not have gotten rid of all the malware yet, and anything you do will be undone a second later.
However, if re-installing is not an option the first step to troubleshoot your problem will be to see exactly where you're connection is being cut. Try see if you can still do DNS look-ups correctly.
Jeff F.
This is got me.
This is a Windows 7 Machine
I am trying to fix a computer for a user REMOTELY(yes I can RDC to it) In any browser(FF, IE, Chrome) I cannot connect to any web page externally.
Things I tried:
- DNS IS resolving properly via ping, I cannot browse to sites even using their IP address in the browser.
- I ran pretty much every AV I can: Vipre, SuperAntiSpyware, Malware Bytes, MDSS Killer, ComboFix
- I ran fixers: WINSOCKSFIX(or something like that), Little Registry Cleaner.
- I reset the WinSH settings and logs.
- There is NO proxy set, nor should there be.
- The hosts file is default.
I'm kidna lost at this point, any ideas anyone?
Jeff F.
It seems there was an issue with an incorrect uninstall of "Bonjour" which came with one of Mac's programs that was uninstalled but did not uninstall properly. I had to manually remove these entries from the registry.