Windows 8 Professional didn't come with Internet Explorer 10(Metro)

  • Joel Dean

    When I installed Windows 8 Professional Edition I noticed that Internet Explorer 10 was missing. I tried to find some source to acquire the installer but none of the sites are providing it. One of my colleagues upgraded recently and he got the new Internet Explorer after his installation was completed. So is there a way to acquire the installer?

    Update: I should have mentioned that I was talking about the Metro version.

  • Answers
  • Andrew Cooper

    If you're looking for the "Metro" version it may not be there because you have another browser set as the default browser. If Internet Explorer is not your default browser then the IE10 Metro app is not available. It should still be available on the desktop, though.

    You can search for "Default prgrams" and make IE the default browser and the Metro IE app should magically appear.

  • Moab

    Check to see if it is disabled, Open Control Panel (icon view)

    Click "Programs and Features", when it opens click "turn windows features on or off" on the left side


    enter image description here

    A small window will open and populate a list, be sure Internet Explorer 10 is ticked, if not ticked, tick it and hit ok.

    enter image description here


    If this does not make IE10 available, go to the desktop and do a Win + E

    Note: While you are at the desktop is there an IE icon on the taskbar?

    this will open a file browser, now navigate to

    C:\Program Files (x86)\Internet Explorer

    does the folder exist? is there a "iexplore".exe in there?

    if there is you can drag a shortcut to the desktop and use that temporarily, IE on the start screen may take some more doing to get it functional.


    enter image description here

  • Related Question

    Internet Explorer 10 (Metro App) on Windows 8 Pro (RTM) crash
  • ferpaz

    Internet Explorer 10 (Metro App) on Windows 8 Pro (RTM) does not start and crash with this error:

    Log Name:      Application
    Source:        Application Error
    Date:          27/08/2012 19:21:29
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Faulting application name: iexplore.exe, version: 10.0.9200.16384, time stamp: 0x50107ebe
    Faulting module name: iertutil.dll, version: 10.0.9200.16384, time stamp: 0x50109c90
    Exception code: 0xc0000005
    Fault offset: 0x0000000000172f0b
    Faulting process id: 0xadc
    Faulting application start time: 0x01cd84bb737cfa16
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\system32\iertutil.dll
    Report Id: b1597df3-f0ae-11e1-be78-88532e15da73
    Faulting package full name: 
    Faulting package-relative application ID: 
    Event Xml:
    <Event xmlns="">
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <TimeCreated SystemTime="2012-08-28T01:21:29.000000000Z" />
        <Security />
        <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data>

    Any suggestions?

  • Related Answers
  • SecurityMatt

    This is an access-violation ("segfault") in Internet Explorer, ostensibly from inside the iertutil.dll module which is a key component of the Internet Explorer Application.

    If I were you, I'd take a look in add/remove programs to see if there are any toolbars you might have added recently and remove them.

    Alternatively, if you have an anti-virus product installed, it may be useful for you to post that fact - many anti-virus products do not yet properly support Windows 8, and this may be the cause of your problem (you may have to use a different anti-virus product until your current one supports Windows 8).

    Finally, this may just be a bug in Internet Explorer. Ensure that Windows Error Reporting is enabled, and Microsoft will receive the crash dump. Microsoft are actively watching the error-reporting logs and many Windows Update patches are issued on the basis of crash dumps received from WER.

    Other than that, you don't have many options. You'll just have sit back, turn on Windows Updates and wait for it to fix itself.

  • ultrasawblade
    • Go to Start -> Control Panel -> Programs and Features and remove any software that looks suspicious or that you don't need. Remove any free games, toolbars, shopping assistants, search assistants, and anything unsigned.

    • Download and run Autoruns and look at what's starting when you computer boots. Disable anything you don't need and/or that's unsigned. Make sure to give the Services tab a good look.

    • Apply all outstanding Windows Updates.

    • Uninstall and reinstall Adobe Reader, Adobe Flash, and Java. If you don't use Java, don't reinstall it.

    • Create a new user account, copy your data to it, and delete your old one.