crash - Windows crashes not being reported

08
2014-07

Vaindil

(This is on Windows 7 Professional 64-bit.) Windows usually pops up a window when a program crashes and tells you that it's investigating the issue. It often asks to send information to Microsoft to help future troubleshooting as well. See below for a sample screenshot.

Recently, a box popped up asking if I want to automatically send information to Microsoft on each crash, and I accidentally clicked yes. Now the error message no longer pops up at all--programs are crashing silently. (I know that they're crashing because I'm troubleshooting a specific program and no box pops up.)

How can I disable the automatic sending of information to Microsoft and get my crash notification back?

crash report example

Answers

Ramhound

Just navigate to:

Control Panel\All Control Panel Items\Action Center\Problem Reporting Settings

and select the option:

Each time a problem occurs, ask me before checking for solutions

Here is a screenshot:

enter image description here

The following describes the options:

Choosing Each time a problem occurs, ask me before checking for solutions will keep error reporting enabled but will prevent Windows
7 from automatically notifying Microsoft about the issue. If your
concern about error reporting is only privacy related, this is the
best option for you

Choosing Never check for solutions will fully disable error reporting in Windows 7.

Source

Vaindil

I found a solution (that I probably should've done before posting). I searched Control Panel for "error reporting", then clicked the link titled "Choose how to check for solutions". Then I selected "Each time a problem occurs, ask me before checking for solutions". The crash messages have reappeared.

Related Question

Windows 7 explorer locking file and crash

windows-7 crash

Stan

It happens quite often that when attempting to copy files between folders, Windows 7 will crash, restart, and all my open explorer will be gone. Most of time it's due to copying locked file. Is there any way to let Windows 7 not crash all the time by disable something ?

EDIT: (request to reopen the thread)

How to reproduce: say folder "project1' is a Visual Studio 2010 folder, which contains the whole solution. After done with updating the project, I close the solution, but not Visual Studio. Also close TortoiseHg client after commit the last change. So these 2 applications are not likely to lock any folder/file. Also, I've closed all related files in editor, so editor application won't lock any file.

Then I tried to copy the 'porject1' folder to another place (in different drive). This action causes my explorer crash, generating report, and close all explorer instances. The 'project1' folder didn't get copied to destination.

This is log from Reliability Monitor.

Windows Explorer
Problem: stopped working
Description
Faulting Application Path:  C:\Windows\explorer.exe

Problem signature
Problem Event Name: BEX64
Application Name:   Explorer.EXE
Application Version:    6.1.7601.17514
Application Timestamp:  4ce7a144
Fault Module Name:  MSVCR80.dll
Fault Module Version:   8.0.50727.4940
Fault Module Timestamp: 4ca2b4dd
Exception Offset:   000000000001df0d
Exception Code: c000000d
Exception Data: 0000000000000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID:  1033
Additional Information 1:   5e1d
Additional Information 2:   5e1d64e35e71b3f9a1bf3e209e6282fe
Additional Information 3:   92cc
Additional Information 4:   92cc0a832a0ad8ac8f072256bf80ab54

Extra information about the problem
Bucket ID:  1648840625

This restart is really annoying. How can I further troubleshooting this issue? In Windows XP, if file gets locked, explorer will just pop up an error message. Is there any way to set Win 7 to do the same?

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crash - Windows crashes not being reported