Windows Media Center says "Searching for tuners" when I try to play live TV

  • Louis

    After upgrading from Windows 8 Pro with Media Center to the 8.1 preview, I need some help in being able to watch live TV again.

    When I try to now, it says Please Wait. Searching for tuners.

    I tried reinstalling the software for the Hauppauge WinTV DCR-2650 TV tuner, and upgrading the firmware for both the tuner and the Cisco STA-1520 tuning adapter.

    I also tried swapping around the USB ports, cold-booting the devices, and running the Set Up TV Signal setting in WMC, but that says The TV signal cannot be configured because a TV tuner was not detected.

    Both devices look fine in Device Manager, reporting the "This device is working properly" status.

    I'm not sure if this is related, but I did have some network connectivity issues immediately after upgrading to Windows 8.1 where my either my subnet mask or default gateway was missing, and since the TV tuner shows up as a network device, I wonder if that might be related. However, I really don't know how those settings should look and Hyper-V sort of further complicates things with the virtual Ethernet adapters: TV Tuner IP configuration

  • Answers
  • Louis

    The issue turned out to be network related after all. I guess the Windows 8.1 Preview update really wreaked havoc on those settings.

    To do so I had to delete the network devices related to the TV tuner. In my case this had to be done in the snap-in, Hyper-V Manager.

    From the Action menu, in the Virtual Switch Menu, I removed the the virtual switch associated with the TV tuner. After reinstalling the tuner's drivers, WMC was able to see the tuner again.

    As far as I can tell the settings were fine. The only difference here is I'm no longer using the virtual adapter (which I had been before the upgrade).

    Network settings after removing hyper-v's virtual switch and adapter

  • Related Question

    What is the best TV Tuner in the UK for Vista Media Center or Windows 7 Media Center (64bit)?
  • TravisPUK

    Looking for dual tuners and whether I can have two dual tuners on FreeView, giving four tuners. My current Hauppauge cards never ran under 64bit Vista... not sure if this has changed or not.

    I am looking to order Windows 7 Home Premium and want to ensure that I have the relevant tuners cards also.

  • Related Answers
  • jammus

    I use a Hauppauge WinTV Nova-TD 500 Dual Digital under Vista64 and I've had absolutely no problems with it - worked pretty much straight out of the box. Haven't tried sticking two cards in though.

  • hernan43

    In my opinion, the HDHomeRun is the best dual tuner HD tv tuner for Vista Media Center. I am in the US and use the US version but there is a version for European markets that can get free over the air and unencrypted cable channels:

    The one problem is that it will only work with unencrypted channels. It works great with Media Center and is a snap to install.