windows 7 - Cannot find wireless driver for HP laptop

08
2014-07

rodey

I have an HP laptop (model: dv7-1267cl, Windows 7 64-bit Home Premium) and I cannot find the wireless driver for the laptop. I am need of a different version because my wireless connection under Windows is flaky and unreliable. I have problems printing to my wireless printer and logging in to and using several sites like reddit.com, phoenix.edu and facebook.com - I get several "page cannot be displayed" messages while using my wireless connection. I disable my wireless adapter and use an ethernet cable and it all works fine. I also used an Ubuntu Live CD to confirm that there is not a problem with the hardware. This is software/driver issue.

The drivers were auto installed by the OS. The Device Manager shows the wireless adapter as Atheros AR5009 802.11 a/g/n WiFi Adapter.

Device Manager

I have checked the HP website for my laptop and they do not have wireless drivers listed for that model wireless adapter. I have also checked with atheros.com and I do not see my model adapter on their list of available hardware.

Device Manager lists the Hardware ID's for my adapter as:

PCI\VEN_168C&DEV_002A&SUBSYS_1381103C&REV_01
PCI\VEN_168C&DEV_002A&SUBSYS_1381103C
PCI\VEN_168C&DEV_002A&CC_028000
PCI\VEN_168C&DEV_002A&CC_0280

A search for the first Hardware ID turned up this question from experts-exchange.com. tl;dr A driver does not exist for that model adapter.

Answers

rodey

I got in a support chat with HP and it looks like this driver solved my problem. It does not say in the page details that my card was supported but appears to work - I was able to use my printer. http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=ob-76373-1&jumpid=reg_R1002_USEN+

Valentin

Thanks for posting the answer. Maybe the tool DriverMax could also have helped. http://download.cnet.com/DriverMax/3000-18513_4-10572602.html

At least for my HP Pavillion it was able to detect the hardware and download all the drivers.

Related Question

HP F2180 driver installation fails on 64-bit Windows 7

windows-7 drivers 64-bit printer hp

Noam Gal

I am trying to install the HP Deskjet AIO (non-network) driver on my machine, which is running the 64-bit version of Windows 7.

Before installing it, Windows detected my printer just fine... But I wanted to use the HP scanning application, because tt allows me to scan several photos at once.

I ran the DJ_AIO_NonNetwork_ENU_NB file I got from their site, and the installation went almost without a problem... However, at the part where it should have detected the printer, it didn't, so I skipped it - telling the installer I'll connect the printer later. After it was finished I was able to use it regularly, and also scan using the wanted HP application.

However, the installer kept popping at random intervals, and giving me an error message. Yesterday I tried removing all the installed HP Applications, and installing from scratch. Running the same installer setup, it now insists that it does not support my operating system, and that 64-bit Vista is the highest it can go... I just don't understand why this is occuring all of the sudden.

Has anybody here successfully installed the AIO driver on the 64-bit version of Windows 7?

UPDATE:

Been chatting with HP chat support over the weekend. Managed to really mess up my windows. At first, they told me to uninstall using an "unintall_l3" batch file inside their installer package, and then reinstall. Didn't work. Also the "l4" batch didn't make any difference. Afterwards I was told to install "Windows install clean up" and remove many hp entries (most of which were not listed on my computer), and I also removed many other hp entries I bumped upon. Then my office 2k7 started failing. I searched around the web, and ran Security Restore, so now my office works, but my windows explorer is all buggy - can't seem to open windows explorer - it hangs while trying to load my hard drives, or completely ignores them and just shows my libraries.

Anyone here has any idea how I can restore my win7 to normal, with or without the annoying scanner?

UPDATE 2:

Ok - explorer back to normal. I guess I just had to wait until it finishes searching while opening the windows explorer for the first time after the Security Restore. Scanner still not working though.