windows 7 - Issues installing driver from USB

07
2014-07
  • tombull89

    I am trying to install Windows 7 Enterprise, 64-bit, on a new HP 250 G1 laptop. I am running into issues with setup not recognising the hard disk.

    I have downloaded the driver from the HP website and extracted it to a USB. I have also found the latest driver from the Intel site and copied it to a USB but I have the same issue both times.

    When I get to the "Select driver to be installed" screen, I click "Browse" and then find the USB stick with the driver on. I click on the folder and then it throws an error:

    The Intel(R) 7 Series Chipset Family SATA AHCI Controller (path\to\inf) device driver could not be installed. Contact your vendor for an updated driver.

    I'm already using the latest driver.

    Now I'm a bit stuck. I've checked the BIOS for compatability options but the only mode I can find is "Install Mode: Legacy" which will allow for installes of Windows 7 and older.

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    Related Question

    Is there a way to 'mimic' another OS from Windows 7 to get a driver / application to install?
  • Aron Rotteveel

    I recently bought a HP Officejet 6500, which has the ability scan and fax, besides the default printer functionality.

    Howvever, it turns out that the drivers on the CD-ROM and HP website do not support Windows 7. I already tried running the setup.exe in compatibilty mode and I even tried manually installing the .msi packages, with no success.

    I am almost certain that there is no actual problem with installing these drivers, as Windows Vista drivers work in almost every case on Windows 7. I am guessing there is simply a hardcoded "block" in the setup file which does not allow me to install the driver.

    Besides running application in compatibility mode, is there any other way to actually trick an application into believing you run another OS?


    • Related Answers
  • harrymc

    you can try to extract the drivers from the MSI package and force-install the driver via the device manager.

    right click the device > update driver software ... > Browse My Computer ... > Let me pick from a list > Have Disk ... > point to the *.inf file you have extracted and ignore any warnings.

    before you do that, you may create a drive image of your windows 7 partition, in case something does not go according to your plan.