graphics card - PC Reboot When Stressed

26
2014-06
  • Snewix

    My father bought a new rig last week.

    It's a HP Envy Phoenix with:

    • GEFORCE GTX 780 3072MB (Think it had GTX 760 stock)
    • Intel i7 4770 3.4 GHz
    • 16GB of RAM
    • ...

    When under heavy load the computer restarts itself. I've tested it with Battlefield 3, Tera Online and FurMark 1.13.0. I've ran FurMark on a low resolution and it instantly restarted.

    The GPU uses latest available drivers.

    The PSU is a stock one from HP. Model: DPS-600WB A

    GPU says it requires a 600W power supply minimum. Could it be that the PSU is too weak or are there any other possibilities?

  • Answers
  • dhaval.s

    You will need more power to run heavy games.

    Calculate how much power does the system requires and replace your PSU with the appropriate PSU.

    Calculate PSU Requirements

  • Ashesh

    Yes, replace your PSU and you should be good to go.

    I saw the product specifications and power requirements, there's a diffrence of 100W between them. Obvioisly it's the PSU because branded PCs come with just the bare minimum PSU needed. So as to cut on cost, specially HP You can check on hp's website to see that your PSU is under-rated.

    It can not be a driver issue becquse you are running the latest version available.


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  • Matthew Ruston

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    I've tried going through the Event Viewer, but I can't seem to find anything that yells out Hey! I just rebooted!


  • Related Answers
  • Christopher_G_Lewis

    Look for System events -

    Source = EventLog

    ID = 6009 or 6005

    This will show you when your box last started.

    You should also look in the c:\Windows\MiniDump directory for any crash dumps.